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watching in full screen mode
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bluebaycanyon
Visitor bluebaycanyon

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01-11-2009 08:53 PM
Posts: 1

Registered: 01-11-2009
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The first show I watch when logging on to your website I can watch in full screen mode, but after that, no matter which show I want to watch, it will  not go into full mode.  It will go for about a second and then switch right back to small screen.  It seems I have to waite several hours or more to be able  to watch in full screen mode, but after the first time, it will only stay in small screen mode.. can you explain how to fix that??
Kudos!
 
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Re: watching in full screen mode   [ Edited ]
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TVL_Stephen
Moderator TVL_Stephen

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01-12-2009 10:37 AM
Posts: 261

Registered: 12-11-2008
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Hi bluebaycanyon,

Welcome to the TV Land Community!

I am sorry to hear that you are having trouble watching full episodes in the full screen mode. If you could provide me some additional information, I can hopefully see what is causing that.

1.) What browser and version are you using (ex: IE 7)?

2.) What version of Flash do you have? You can find this out by visiting this link: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507 

 

3.) Are you hitting the Escape or any other button after going into the full screen mode?

Message Edited by TVL_Stephen on 01-12-2009 10:38 AM

 

TVL_Stephen
Manager, Video Programming & Operations
TV Land Digital (tvland.com)

Kudos!
 
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Re: watching in full screen mode
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doppleganger33
doppleganger33

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01-16-2009 05:31 AM
Posts: 1

Registered: 01-16-2009
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I've run into this behavior too. The video remains in full screen mode only until the first time it is minimized either by hitting escape or by clicking on the minimize screen button. After that, for that browser session, the video never goes back to full screen on clicking on the maximize button. On clicking on the maximize button after that, the screen simply flickers as if it's attempting to go full screen, but it doesn't. 

 

Here are the details you requested:

 

1) Browser: IE7 (OS: Vista Ultimate)

2) Flash version: WIN 10,0,12,36

3) This behavior occurs either on hitting escape or on clicking on the screen minimize button during full screen view.

Kudos!
 
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Re: watching in full screen mode
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lentsjl
lentsjl

New in Town

03-27-2009 01:31 PM
Posts: 4

Registered: 03-26-2009
Message 4 of 6

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Same problem....What is the deal????
Kudos!
 
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Re: watching in full screen mode
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TVL_Stephen
Moderator TVL_Stephen

Moderator

03-27-2009 03:02 PM
Posts: 261

Registered: 12-11-2008
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Hi lentsjl,

 

Please follow-up all steps (specifically about FLASH versions and temporary internet files) outlined in this thread: http://forums.tvland.com/tvln/board/message?board.id=2077&thread.id=306

 

If you still experience this problem, please post back with the information mentioned in that thread (browser version, etc), and then I can look into further.

Thanks!


 

TVL_Stephen
Manager, Video Programming & Operations
TV Land Digital (tvland.com)

Kudos!
 
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